• Function as primary client liaison and lead for assigned pharmaceutical congresses for global client
• Work closely with client contact to understand and meet program objectives/outcomes
• The Congress planner manages the day-to-day planning and execution of congress activities
• This includes coordinating schedules, managing speaker logistics, and ensuring all materials and resources are prepared for the event
• The role also involves liaising with internal and external stakeholders to ensure a seamless experience for attendees and compliance with client standards
• Must also be able to travel up to 40%
• Complete project timeline: establish a workflow schedule with client and suppliers to facilitate timely and accurate handling of all program/congress details
• Use business program management system to run program from contract turn-over meeting to final bill completion
• Handle and negotiate any additional hotel needs, Congress needs, destination management company (DMC), air and all third-party contracts
• Monitor attrition dates, cancellation policies to ensure contracted services are performed
• Communicate between Information Technology support and clients for web requirements on assigned programs
• Coordinate and possibly attend site inspections as needed
• Coordinate all program details and produce a program itinerary / working agenda that outlines all program specifics and requirements
• Conduct program debrief with client
• Maintain accurate records, system input, and complete file management as outlined in Amex GBT M&E and client policies and procedures for ToV reporting
• Evaluate program impact and reassesses objectives and outcomes, plan for continuous improvement
• Partner with designated team to communicate registration, air needs, status meetings and continuous communication throughout program
• Able to assist with any level of Congress meeting or event including those of a sophisticated nature, large volume, high level of confidentiality, international scope, HCP attended, etc
• Promote positive team environment as a positive role model
• Maintain proactive, positive, open line of communication with client to ensure understanding of expectations and client happiness
• Act as lead, communicate program requirements to team as needed; work closely with support departments to exceed client requirements and objectives

Conduct regularly scheduled status meetings with client and stakeholders from pre-launch through program operation and ensures program objectives are performed

• 3 or more years of experience with Congress event planning
• Solid understanding of Cvent
• Interest in data and detail oriented
• Excellent skills in customer interactions
• Organized and strong communication skills
• Ability to travel
• Amount of time may be minimal or up to 40% of time

Availability to start in position by early February

$55,300.00 - $102,700.00

• The national range provided includes the base salary that GBT expects to pay for the role
• Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location
• In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance
• Flexible benefits are tailored to each country and start the day you do
• These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals

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