• The Operations Manager is responsible for the overall operational function of the retail store
• They will manage and maintain strong inventory integrity, handle daily store accounting functions, operational tasks, implement operational procedures, maintenance and appearance of store and fixtures
• Maintain overall store appearance including preventive maintenance
• Manage all deliveries: shipment, messenger, floral, repairmen, etc
• Maintain supply inventory for store inclusive of collateral and supplies
• Maintain files for all receiving, transfer, shipping vendor, RTV and adjustment paperwork
• Manage overall organization of back stock
• Control store operational expenses continually striving to reduce costs; review and code bills
• Work with Accounts Payable/Receivable for all vendors
• Support, promote and assume responsibility for loss prevention in all areas of risk management, physical security, inventory management, inter-store communication
• Build and maintain good communication with members of corporate office, other stores and local center/street associations
• Facilitate store maintenance projects such as painting, repairs, and carpet cleaning, HVAC
• Inventory Management:
• Manage all inventory control procedures within the store, ensuring inventory integrity is maintained; monitor movement of all inventory, ensuring staff adheres to all Shipping/Receiving policies and procedures
• Process all incoming and outgoing merchandise accurately and in a timely manner: shipment, transfers, consignments, RTVs
• Ensure all merchandise is properly received, ticketed and logged as necessary
• Inclusive of company owned merchandise as well as vendor merchandise
• Ensure cycle counts are completed and results meet company expectations on a weekly basis
• Ensure deliveries are properly processed in a timely manner
• Meet inventory accuracy and shrink requirements
• Perform all functions correctly on Cegid Y2
• Serve as onsite support to trouble shoot any IT, internet, phone issues
• Maintain POS System : ensure Cegid Y2 is polling and updating inventory, troubleshoot to correct issues
• Coordinate with corporate Finance and Operations for physical inventory; resolve inventory discrepancies
• Provide direction and support to subordinate(s) to ensure proper implementation of all programs and company directives and values, partnering with store manager as necessary
• Ensure image and personal appearance standards are professional, reflective of the brand image and adhered to at all times
• Ensure proper floor coverage and breaks for doorman

Will be acting Manager on Duty when Boutique Director is out of business

• Minimum 3-5 years retail sales, preferably luxury market
• Excellent communication, organizational, and interpersonal skills
• Strong computer skills: MS Office, inventory software and database software

Ability to lift up to 25-50 lbs, frequent standing/walking

• A reasonable estimate of the current salary is $50,000-$55,000 USD
• An entrepreneurial, creative and welcoming work culture
• A range of learning and development opportunities
• An international company with plenty of opportunities to grow

A competitive compensation & benefits package