• In this role, you will deliver innovative IVR solutions and develop robust omnichannel APIs for our enterprise platforms
• You will have the to drive the success of a high-impact, customer-facing application within a Fortune 50 company, working closely with multiple teams throughout the software development lifecycle (SDLC)
• You will have the opportunity to drive the success of a high-impact, customer-facing application within a Fortune 50 company, working closely with multiple teams throughout the software development lifecycle (SDLC)
• Collaborate with team members to track and plan agile work supporting core cloud infrastructure
• Partner with internal architecture and other enterprise teams to ensure a resilient, state-of-the-art cloud environment for a high-profile enterprise application
• Develop and deliver proofs-of-concept (POCs) and sample implementations for widespread adoption within agile teams
• Work with senior leadership to influence project timelines, deliverables, and strategic direction
• Provide Tier 3 support during critical, high-impact incidents to ensure rapid resolution and minimal disruption
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
• Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required

Scheduled Weekly Hours

• At least 8 years of experience in coding and development on cloud-based platforms
• Demonstrated experience with IVR systems or similar contact center technologies
• Proven hands-on development expertise with large-scale cloud solutions
• Strong background in designing and implementing API/Web Services
• Excellent analytical, communication, organizational, and problem-solving abilities
• In-depth knowledge of artificial intelligence (AI) implementation, testing, and monitoring processes
• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

Satellite, cellular and microwave connection can be used only if approved by leadership

• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense
• The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting

The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc $129,300 - $177,800 per year

• This job is eligible for a bonus incentive plan
• This incentive opportunity is based upon company and/or individual performance
• Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being
• Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work

Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities