• Manage and optimize Ironclad CLM platform, including system administration, workflow configuration, template management, approval routing, and system integrations
• Oversee contract database management, ensuring data integrity, and reporting accuracy
• Develop and implement technical solutions for contract intake, triage, and lifecycle management, supporting both vendor and commercial agreements
• Partner with IT, Financial Systems, Business Systems, and vendors on system integrations, API connections, and technical troubleshooting
• Create training materials, playbooks, self-service resources, and documentation for contract management systems and tools
• Support contract operations and process improvement, identifying opportunities for automation and scalability
• Build and manage department-wide reports and dashboards with detailed metrics for Legal Leadership
• Support cross-functional initiatives, such as data field review and analysis, audits, and synchronization with Zip, Salesforce, and other tools as needed
• Oversee knowledge management, maintaining FAQs, legal team intranet hubs, internal/external materials, process documents, template libraries, and legal webpages

Assist with general administrative, project management, and special projects as needed, with the ability to work in an ever-changing environment

• 3+ years of in-depth experience in contract management, legal operations, or contract technology administration
• Advanced proficiency with Ironclad, Zip, and similar CLM/procurement platforms
• Demonstrated success implementing legal technology solutions and process automation
• Comfort with data analysis, reporting, and metrics-driven decision-making
• Project management skills and the ability to coordinate tasks and timelines across multiple stakeholders
• In-house legal team experience, working at fast-paced companies that value quick decision-making
• You've never met a legal process you couldn't simplify and improve
• You adapt quickly to changing processes and new priorities – the only constant here is change
• Excellent verbal and written communication skills
• Strong bias for action to get stuff done
• Extreme attention to detail, ability to adjust on the fly, problem-solving skills, proactivity and a great attitude
• A sense of urgency on all matters
• Highly responsive and proactive
• A team player mindset (no job is too big or too small)

Humility, integrity and a desire to be part of a strong, supportive team; you take your work seriously but not yourself

Experience with additional tools such as Jira, Salesforce, Notion, Google, and Contentful

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge

ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount