• Your Role at Sephora: As an Operations Leader, you’ll be a key driver of operational excellence—ensuring the store runs efficiently and supports an exceptional client experience
• You’ll lead the operations team, oversee inventory and merchandising, and coach others to perform at their best
• Lead with impact You’ll directly impact store success as you oversee inventory management, replenishment, order fulfillment, and ensure operational standards are met
• Drive brand presentation Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales
• Support client experience Partner with the team to deliver exceptional service and contribute to achieving store goals
• Coach and develop Guide and train team members to build a fulfilling path at Sephora while learning operational processes, selling behaviors, performance metrics, and company initiatives
• Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered
• Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience for all
• Flexible Scheduling and Reliability
• Must meet the required minimum number of weekly shifts/ hours
• Full Time: 30-40 hours/week
• Be available during peak retail operations (nights, weekends and holidays)

Punctuality and consistent attendance

• Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality
• Proven ability to lead, coach, and develop teams to achieve goals
• Strong attention to detail with excellent problem-solving and organizational skills
• Effective time management and ability to prioritize in a dynamic environment
• Excellent communication and interpersonal skills
• Skilled at motivating teams and fostering a collaborative, goal-driven culture of accountability and success

Physically able to lift and carry up to 50 pounds as needed

Hourly/Salaried: Hourly (Non-Exempt)

$26.00 - $34.00/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location