About the team

The Global Payments Performance Team are Stripe’s foremost payments experts, identifying payment optimization opportunities for Stripe’s users. We serve a critical role both in demonstrating thought leadership on challenging payment topics and partnering with our high-potential merchants to set them up for long term success. We make payments performance a competitive advantage for our users, large and small, by providing them with best-in-class technology in concert with insightful and specific advice on how to harness this technology to achieve their business goals.

• What you’ll do

Data and Insights exists within the Global Payments Performance team and is responsible for data & tooling used by the team and our stakeholders. You will be instrumental in scaling the subject matter expertise of the team’s payments domain experts - building datasets and tools that enable Stripes to deliver tailored, expert level content to their customers.

• Develop analytics products, dashboards, and tools that GTM leverages to deliver expert level payment optimization sessions to Stripe customers.
• Maintain analytics assets owned by the team, such as metric definitions, technical documentation and query banks.
• Build data pipelines that power our user insights.
• Act as a resource to the team communicating the nuance and technical complexity of payments performance adjacent datasets.
• Who you are
• We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
• 3+ years experience in Analytics, Business Intelligence Engineering, or Technical Customer Advisory roles.
• Proficiency in SQL, Python and Git.
• Expertise in data visualization and using data insights to make recommendations.
• Proven ability to manage and deliver on multiple projects with great attention to detail.
• Ability to clearly communicate results and drive impact
• Experience partnering with GTM and Sales teams to translate business needs into technical solutions and actionable reporting
• Working understanding of development processes and best practices like engineering standards, code reviews, and testing.
• Familiarity with the payments ecosystem and how merchants optimize payment processing (e.g., authorization rates, authentication success rates, managing transaction fraud, and reducing network costs)
• Master’s degree in Mathematics, Statistics, Economics, Engineering, or a related technical field.