• We're looking for a highly skilled Pre-Sales Solutions Engineer to join our growing New York Branch!

• Build an in-depth understanding of Company's products, features, and value proposition
• Join sales reps on product Demo’s to complement their sales process, present and answer technical inquiries, and demo technical solutions on calls with prospects

Collaborate offline cross-departmentally to obtain resolution to prospect requirements- From support to Product and R&D- you’ll be expected to build relationships with your colleagues in order to leverage your resources for product know-how and ultimate technical resolution

• Ability to manage many projects/ tasks simultaneously in an organized fashion in order to support the various sales reps and prospect opportunities you’ll be working on
• Stay updated on industry trends, competitive landscape, and emerging technologies related to IT services, remote monitoring and management (RMM), and professional services automation (PSA).

• 3+ years experience in a technical presales, sales engineering, or solution consulting role
• Strong technical acumen in IT operations, RMM / PSA and Helpdesk Ticketing Solutions (or similar platforms) - a must
• Basic understanding of current AI LLMs - a must
• Familiarity with workings of Windows OS - preferred, Mac and Linux- an advantage
• Hands-on experience with API integrations and scripting - preferred, not required
• Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
• Willingness to travel (the position may require travel to a conference or two occasionally)
• Excitement for innovation and technology with a passion to work with people

Ability to commute to our NY based office 3 times per week

• Strong technical acumen in IT operations, RMM / PSA and Helpdesk Ticketing Solutions (or similar platforms)
• Basic understanding of current AI LLMs
• Familiarity with workings of Windows OS, Mac and Linux
• Hands-on experience with API integrations and scripting
• Excellent communication and presentation skills
• Required Experience:

3+ years experience in a technical presales, sales engineering, or solution consulting role

• For this position, we offer a total annual salary of: $180,000.
• In addition Company offers comprehensive Health and Vision benefits, 401K matching, and a generous PTO plan.
• At Company, we operate under a hybrid model, allowing our employees the flexibility of three office days per week in our beautiful One Penn office, enabling collaboration and connection while also accommodating remote work arrangements.
• Dedicated to fostering a culture of equality, diversity, and inclusion, Company is committed to eradicating discrimination in all its forms.
• We value the unique perspectives and contributions of each individual and strive to create an environment where all employees are empowered to thrive.

Our recruitment process is merit-based, ensuring that qualified candidates are considered regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

• We are dedicated to building a workforce that reflects the diversity of society and our customer base, and we are committed to creating an inclusive environment where every employee feels valued, respected, and empowered to excel.