Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. At Yotpo, we’re on a mission to help brands strengthen relationships with their customers through innovative retention marketing solutions. As part of our Loyalty Product team, you’ll play a pivotal role in shaping the future of our loyalty offering by driving data-informed decisions that directly influence product strategy and customer outcomes. This role is central to Yotpo’s growth and impact, allowing you to partner across product, design, and engineering to deliver real value.

Why Join Us:

• Opportunity to shape Yotpo’s Loyalty strategy and be a leading voice in the Product Operating model
• High-impact role with exposure to leadership and cross-functional stakeholders
• A collaborative, fast-moving team culture focused on growth, innovation, and customer success
• Key Responsibilities:
• Drive a culture of data-informed decision-making to maximize product success and growth
• Act as the main analytical partner for your team and its key stakeholders
• Conduct in-depth analyses to reveal opportunities and shape the product roadmap
• Work with large and complex datasets to extract insights and translate them into practical recommendations for product improvements
• Build and manage dashboards and reports to monitor KPIs and communicate findings effectively

Partner closely with product managers, designers, and engineers to identify opportunities for product optimization using data-backed insights

• At least 5 years of experience in a data analyst or similar role
• Strong command of SQL (mandatory)
• Excellent storytelling and communication skills, with the ability to engage and influence diverse stakeholders
• Solid grasp of numerical analysis and business acumen: knowing when a simple metric is enough versus when advanced forecasting is required
• Comfortable handling uncertainty and complex challenges
• Enthusiastic about understanding user behavior and advocating for user-centric product development
• Naturally curious, independent, and detail-oriented
• Proficient in advanced data analysis with large datasets using tools like Python, Pandas, R, and SQL
• Nice to Have:
• Familiarity with the ecommerce space

If you’re excited about leveraging data to shape the future of loyalty products and want to make an impact in a fast-paced, collaborative environment, we’d love to hear from you. At Yotpo, we’re committed to fostering an inclusive workplace where diverse perspectives drive innovation and growth. Join us and help brands worldwide create stronger, more meaningful customer relationships. #LI-Hybrid