The Industrial Microscopy Sales Product Sales Manager position is a highly skilled and highly technical sales position which relies heavily on consultative selling skills and the use of the Zeiss Selling Process (ZSP) to meet customer requirements and individual/territorial sales targets
- Success requires strong customer support, both product and application, for Materials EM/XRM/HIM products in the assigned industry Market in their defined territory
- This requires technical knowledge of each of the various systems and components and excellent time management skills
- At all times, conduct in accordance with company guidelines and standards is expected
- Primary duties and responsibilities are centered around selling and meeting the plan
- Official quotations are created by the PSM for all LM/EM/XRM products in combination with additional components as required
- Submits monthly forecast per the defined forecast process
- CRM participation including lead follow‑up, opportunity tracking, and detailed call documentation and activity planning
- Organization of and participation in regional workshops and seminars within defined territory, and involving specialists as needed for the various products outlined above and on as needed basis
- Participation at national conventions, regional meetings and seminars
- Active communication to the BSMs and the IQS Field personal and Regional Managers to align projects and leads/ opportunities and coorsinate workshops/ customer meetings/ customer events
- Active participation in on‑going personal development, including self‑inspired or corporate training, both product‑ and sales‑related, based on dialogue with Director of Material Science on an ad hoc basis
- Answering questions, resolving problems, providing application advice – via phone, fax, email, Go‑to‑Assist, or on‑site visits
- Providing advice on equipment, methods, applications and techniques
- Coordinate training and help resolving application issues with specialist(s)
- Assisting customers with room specifications, design, and LDA understanding independent of or in conjunction with the Specialist
Coordinate the necessary and promised technical training as required
