• End-to-end process management of the Product Launch Calendar (PLC) and own quarterly/annual continuous improvement roadmap
• Lead cross-functional collaboration with Product Management, Engineering, and other key cross-functional teams; investigate process breaches and escalate non-compliance
• Generate high-impact executive reports and insights on product launch performance for presentation to senior leadership
• Act as the subject matter expert for PLC policy and procedure, providing strategic guidance to teams navigating complex launch approvals
• Partner with Atlassian IT Engineers to define requirements, implement tooling enhancements, and manage change
• Develop and maintain robust program documentation, including training materials, FAQs, and Confluence wikis, for internal use and regulatory examinations

Manage additional high-impact programs and initiatives that align with Corporate Programs team objectives

• 3+ years in program management leading complex cross-functional programs and driving change management
• MUST have worked at a tech company with direct collaboration with product & engineering teams
• Basic understanding of the PDLC and SDLC
• Knowledge using Atlassian suite (particularly Jira & Confluence)
• Highly organized with an impeccable attention to detail
• Comfortable with ambiguity, can turn incomplete or even conflicting inputs into clear plans
• Experience identifying & implementing scalable solutions to systemic challenges
• Clear communicator (both written & verbal) who can facilitate dialogues with senior stakeholders and drive toward outcomes
• Knowledge of writing JQL and navigating EasyBI and/or, SuperSet
• Experience working on similar launch governance or NPI programs
• Experience working at a fintech company and dealing with financial regulators

Exposure to AI initiatives and prompt engineering