• In this role, you'll drive creative operations for our design team and lead high-visibility cross-functional initiatives
• You'll be the connective tissue between strategy and execution - coordinating high-impact moments across the entire organization and ensuring our creative team has the structure, resources, and support to deliver exceptional work
• Creative Trafficking
• Own and optimize the creative intake process - ensuring requests are well-scoped, prioritized, unblocked, and efficiently routed
• Build and maintain creative production calendars that balance strategic priorities with team capacity
• Manage timelines, budgets, and resources to ensure high-quality work ships on time and within scope
• Create reporting systems that provide visibility into creative pipeline, velocity, and outcomes
• Bridge communication between creative teams and cross-functional partners (revenue marketing, product, sales, customer success)
• Lead team operating cadence like sprint planning, standups, brainstorms, and retrospectives, and ensure outcomes are documented and followed through on
• Manage relationships with freelancers, agencies, and production vendors including photographers, video teams, and external designers
• Negotiate scopes, timelines, and budgets with external partners to ensure quality and cost-effectiveness
• Program Management
• Own end-to-end coordination of major marketing moments, serving as the central orchestrator across marketing, product, sales, customer success, and executive teams
• Develop and execute comprehensive launch playbooks, including DACIs, workback schedules, and cross-functional communication plans
• Facilitate launch readiness meetings, track dependencies, and proactively identify and mitigate risks that could impact timing or quality
• Drive alignment across stakeholders with competing priorities, ensuring all teams are synchronized for launch day

Lead post-launch retrospectives and continuously refine processes based on learnings

• 5+ years of project management experience supporting creative, design, and marketing teams in fast-paced environments
• Proven track record managing complex, multi-stakeholder campaigns and product launches from concept to completion
• Deep familiarity with creative workflows, the design process, and what it takes to produce exceptional work
• Experience with project management tools (Asana, Notion) and design collaboration platforms (Figma, Adobe Creative Suite)
• Exceptional organizational skills with meticulous attention to detail and the ability to manage multiple priorities
• Strong communication skills with demonstrated ability to influence and align stakeholders at all levels

Comfortable navigating ambiguity and shifting priorities while maintaining composure and driving results

• 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
• Market-leading leave policies, including gender-neutral parental leave and compassionate leave
• Family forming support through Maven for you and your partner
• Paid time off - take the time you need, when you need it
• Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
• Mental health support through Modern Health, including therapy, coaching, and digital tools
• Pre-tax commuter benefits (US Employees)
• 401(k) plan with Fidelity with employer match (US Employees)
• Regular team events to connect, recharge, and have fun

And most importantly: the opportunity to help build the company you want to work at