In this role, you will oversee a team responsible for handling claims efficiently while ensuring adherence to quality standards and enhancing customer service
The role plays a crucial part in achieving the department's goals, requiring dedication and a supportive approach to team management
Your leadership will foster a high-performance environment, providing ongoing training and performance evaluations
As a Claims Supervisor, your expertise in claims procedures will significantly impact the overall effectiveness of the claims team
Supervises claims staff in their day-to-day operations
Assists in recruitment, interviewing, and onboarding new staff
Ensures compliance with Workers’ Compensation laws and regulations
Facilitates team performance through training and coaching
Provides technical guidance on claims issues
Acts as a liaison for resolution of claim-specific requests
Participates in customer claim reviews and presentations
Completes additional duties as assigned
Требования
Minimum of 3-5 years of workers compensation claims handling experience
Bachelor's degree or equivalent experience
Excellent communication skills, both written and verbal
Strong leadership and motivational abilities
Demonstrated customer service skills under pressure
Proficient in MS Office and technical aptitude
Effective time management and organizational skills
Knowledge of claims administration and case management
Условия
Comprehensive benefits package including medical, dental, and vision
