• You’ll originate purchase mortgage loans by supporting buyers introduced through Zillow Premier Agents within an assigned market
• Success in this role comes from building strong Premier Agent partnerships, maintaining high responsiveness, and executing consistently against performance expectations—supported by Zillow’s brand, platform, and centralized operations
• Your designated remote location is defined as your principal place of residence, which must be physically located within the state listed above, Washington DC
• You Will Get To: Originate and manage purchase mortgage loans, guiding borrowers from application through closing while ensuring compliance with all requirements
• Drive the expansion of Zillow’s Premier Channel by partnering closely with Zillow Premier Agents to generate and convert purchase opportunities
• Build, maintain, and grow strong referral relationships with Premier Agents through consistent engagement and responsiveness
• Leverage Zillow’s platform, tools, and data-driven insights to manage a high-quality, purchase-focused pipeline
• Partner with centralized processing, underwriting, and closing teams to move loans efficiently and deliver a seamless customer and agent experience
• Achieve production and performance targets using warm customer introductions generated through Premier Agent partnerships
• Deliver a best-in-class customer experience through timely follow-up, transparent communication, and proactive problem-solving
• Stay current on market trends, lending programs, and regulatory requirements to provide tailored financing solutions
• Maintain active licensing, complete required education, and participate in ongoing professional development

This role involves the collection, storage, and use of your voiceprints (records of speech) for operational and compliance purposes

• Who you are 3+ years of purchase mortgage origination experience as an active NMLS Loan Originator with multiple state licenses, or as a Loan Originator under a bank license
• Completion of the 20-hour SAFE Pre-Licensing Education and successful passage of the SAFE Mortgage Loan Originator Test
• Physically located in and working from Washington DC
• Proven success handling purchase transactions within an agent-centric referral model
• Strong client service orientation with consultative sales skills and deep understanding of the mortgage process
• Comfortable taking ownership of results in a structured, performance-driven environment
• Willingness to travel in-market approximately 5% of the time to engage with agents and grow relationships

It’s the easiest way to stay in the loop–no application needed

• Proficiency with CRM, LOS, and Microsoft products (Outlook, Word, Excel)

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation

• In addition to a competitive base pay, employees in this role are eligible for incentive compensation

Actual amounts will vary depending on experience, performance, and location “Remote” with restrictions

• In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $12.00 - $25.00 hourly

This base pay range is specific to these locations and may not be applicable to other locations