• The Account Manager plays a critical role in ensuring producer participation, regulatory compliance, and reporting accuracy across assigned accounts
• This role encompasses day-to-day account management, onboarding, and compliance support for producers
• By working closely with internal teams, the Account Manager ensures high-quality service and operational excellence in the execution of producer services from registration to ongoing management
• This position significantly influences the organization’s ability to meet regulatory obligations and support producers effectively
• Assist in identifying and qualifying non-registered producers subject to EPR obligations
• Communicate the organization’s value proposition and regulatory requirements to producers
• Coordinate with internal teams for onboarding and account setup of new producers
• Support producers through the compliance lifecycle, including registration and data submission
• Monitor account status and proactively identify compliance risks
• Serve as the primary day-to-day contact for assigned producers
• Maintain accurate records of producer interactions and compliance milestones

Support producers in preparing and submitting required reports

• 5–7 years’ relevant experience, including 3+ years in account management or client services
• Proficient with Salesforce CRM and data/reporting workflows
• Strong relationship management, communication, and problem-solving abilities
• Ability to work effectively under pressure and escalate issues appropriately

Collaborative, adaptable, and committed to continuous improvement

• Fully remote work opportunity
• Competitive pay rate based on experience and qualifications
• Equal employment opportunity employer
• Supportive work environment focused on sustainability

Opportunities for professional development