• We require all team members to work from our offices on Mondays and Thursdays, our designated Anchor Days
• Certain teams or positions may require additional in-office workdays
• We’re looking for a detail-oriented and highly organized User Research Operations Coordinator to support our growing research team
• In this role, you’ll work closely with our Research Ops Program Manager and cross-functional researchers to ensure customer calls run smoothly from start to finish
• This is a contractor role with a 3-month term (potential to extend), requiring [up to 40 hours/week]
• Provide a one-of-a-kind participant experience: In this role, you will be interfacing with our user research participants and customers
• You'll partner with our Research Ops & Program Manager to refine our scheduling process to optimize for the best participant experience
• Coordination and scheduling at scale: You'll coordinate and schedule a high volume of user research participant interviews in an organized, timely, and consistent manner

You’ll collaborate closely with researchers to keep studies on track and on time

• 1+ years of full-cycle scheduling and/or coordination experience in a high-volume role
• Excellent time management, prioritization, and organizational skills
• You are comfortable juggling multiple requests and timelines
• You are kind, warm, and thoughtful
• You care deeply about creating efficient, respectful experience for internal teams and external customers alike
• Familiarity with tools like Google Calendar, Zoom, Calendly, and Slack

Some level of experience using Notion, particularly managing and creating Notion databases for tracking and documentation is a nice to have

• Notion is committed to providing highly competitive cash compensation, equity, and benefits

For roles based in San Francisco or New York City, the estimated hourly range for this role is $30-$35/hr