*Principal CRM & Digital Solutions Presales Architect - Communications**

• Oracle CRM and digital solution architects excel as strong presenters and facilitators, achieving customer acceptance through direct engagement
• They are industry experts in CRM, adept at interacting with business stakeholders and solution architects

You will be responsible for representing the CRM and digital channel capabilities of the Oracle Communications Digital Business Experience Solution, thought leadership and architecture of the entire Oracle solution, comprised of orchestration, inventory, billing, and charging

• Act as the lead architect for the CRM domain
• Lead the CRM aspects of Oracle Communications Solution opportunities
• Understand and present the solution in the context of the Oracle Communications Digital Business Experience
• Lead PreSales activity for a given customer, architecting the proper solution, defining requirements
• Partner with a larger global organization to deliver successful demos and POCs
• Orchestrate RFX solution responses
• Lead presentations to key stakeholders
• When required, perform hands on application configuration
• Communications Industry CRM expertise (Siebel CRM, Salesforce, Amdocs, Netcracker)
• Previous experience with Contact Center, B2B selling, order management, billing care
• Deep functional and technical experience in the Communications vertical
• E2E solution architecture
• Availability to travel regionally up to 50% on average
• As a Master Principal Sales Consultant you will be responsible as the expert for formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction
• Acts as a technical resource and mentor for less experienced Sales Consultants
• Focuses on large or complex sales opportunities that need creative and complex solutions
• Develops productivity tools and training for other Sales Consultants
• Develops and delivers outstanding Oracle presentations and demonstrations
• Leads any and all aspects of the technical sales process
• Advises internal and external clients on overall architect solutions
• Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates
• This role regularly interacts with customers, prospects and partners across North America, so a professional level of English is required

• 10+ years of professional presales experience, ideally in consultative or strategic customer-facing roles
• Excellent presentation and demonstration skills
• Strong analytical and problem-solving skills, including the ability to derive actionable insights and clearly communicate complex ideas to customer senior executives, while handling questions and objections
• AI and Analytics experience, especially outcome-based experience
• Digital channel experience

A proficiency of French is required for candidates residing in Quebec, otherwise it is considered an asset *Principal CRM & Digital Solutions Presales Architect - Communications**

• Deep functional and technical experience in the Communications vertical
• Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates
• This role regularly interacts with customers, prospects and partners across North America, so a professional level of English is required

• A competitive salary with exciting benefits
• Learning and development opportunities to advance your career
• An Employee Assistance Program to support your mental health
• Core benefits such as life insurance, and access to retirement planning
• CA: Hiring Range in CAD from: $102,400 to $152,400 per annum
• US: Hiring Range in USD from $52.16 to $95.91 per hour; from: $108,500 to $199,500 per annum
• May be eligible for equity
• Eligible for commission with an estimated pay mix of 65/35 - 80/20
• Oracle US offers a comprehensive benefits package which includes the following:
• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position
• Accrued Vacation is provided to all other employees eligible for vacation benefits
• For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment
• Vacation accrual is prorated for employees working between 20 and 34 hours per week
• Employees working fewer than 20 hours per week are not eligible for vacation
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire
• Refreshes each calendar year
• Unused balance will carry over each year up to a maximum cap of 112 hours
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance
• We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options
• We also encourage employees to give back to their communities through our volunteer programs