The Manager, Sales Development Representative is responsible for leading a high-performing team of SDRs focused on generating qualified pipeline and supporting revenue growth across a defined segment or product
This role oversees the design and execution of prospecting strategies, ensures consistent lead quality, and drives operational excellence across outbound and inbound motions
It also plays a key role in developing team capabilities, optimizing workflows, and ensuring a strong handoff to downstream commercial teams
Hire, onboard, and develop a high-performing team of SDRs, fostering a culture of accountability, continuous learning, and high engagement
Set clear goals and performance expectations aligned to pipeline generation, conversion metrics, and meeting targets
Build and implement scalable outbound and/or inbound sales development playbooks, cadences, processes, and best practices
Monitor team performance and pipeline health; analyze data to identify trends, challenges, and opportunities for improvement
Partner closely with sales, marketing, and operations teams to align messaging, ensure smooth lead handoff, and optimize funnel conversion
Drive consistent execution of prospecting activities, ensuring adherence to quality standards and effective communication with potential customers
Provide ongoing coaching, feedback, and skill development through regular 1:1s, role plays, call reviews, and team training sessions
Identify process improvements to increase SDR efficiency, productivity, and operational scalability
Motivate the team through recognition, incentives, and transparent communication of expectations and results
Maintain accurate reporting of SDR activity, pipeline creation, and team performance in CRM and engagement tools
Support career path development and succession planning for SDRs
Требования
3+ years of experience in sales or sales leadership, ideally within SDR, BDR, or pipeline-focused functions
Proven success leading or scaling SDR teams in fast-paced, high-growth environments
Strong ability to design and implement outbound and/or inbound sales development playbooks, cadences, and prospecting frameworks
Demonstrated experience using data and analytics to drive decisions, improve performance, and identify areas of opportunity
Excellent coaching, mentoring, and talent development skills
Strong communication and interpersonal skills, able to influence across teams and collaborate effectively
Highly organized, proactive, and able to operate independently while managing multiple priorities
Ability to motivate and inspire SDRs to consistently meet and exceed performance targets
Comfortable working in dynamic environments with evolving processes and priorities
Условия
Our workforce deserves fair and competitive pay that meets them where they are
With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all
Stock grant opportunities dependent on your role, employment status and location
Additional perks and benefits based on your employment status and country
The flexibility of remote work, including optional WeWork access
