- The role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy optimistic outlook
- Create an unforgettable customer experience
- Forge lasting relationships with customers
- Work with the sales team to ensure each customer receives the best service possible
- Greet customers in a timely, authentic and engaging manner
- Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit
- Be the business
- Achieve sales goals in a team-based commission environment
- Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer
- Assist in the completion of projects while keeping the focus on customer experience
- Communicating inventory needs to support the business goal
- Operations
- Ensure the sales floor is stocked every evening
- Collaborate with management in areas of inventory management
- Ensure the retail store is cleaned on a regular basis – including floors and bathroom
- Understand and execute cash control procedures including bank deposits, petty cash
- Assist in the implementation and maintenance of all merchandising/visual directives
- Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
Identify and communicate product concerns in a timely manner
