• We are seeking a ServiceNow Developer – Security Operations to design, build, and maintain ServiceNow-based security workflows supporting our global Cyber Security Incident Response Team (CSIRT) and Vulnerability Management programs
• This role focuses on using ServiceNow’s Security Operations suite, including Security Incident Response (SIR), Vulnerability Response (VR), and Threat Intelligence (TI) modules
• It aims to streamline processes, automate responses, and integrate with existing enterprise security platforms
• Design, develop, and implement ServiceNow SecOps modules (SIR, VR, TI, and Event Management)
• Build and maintain automated workflows, UI policies, business rules, and script includes
• Develop REST/SOAP integrations with tools such as Splunk, CrowdStrike, Qualys, Salesforce, and BMC Remedy
• Develop custom dashboards and Performance Analytics to track security metrics and incident response performance
• Implement enhancements in the Service Portal to improve usability for security teams
• Maintain the reliability, scalability, and security of the ServiceNow platform through regular patching, upgrades, and configuration management
• Partner with Security Engineering, CSIRT, and Vulnerability Management teams to align workflows with operational needs
• Troubleshoot issues, perform root cause analysis, and ensure high availability of production environments

Contribute to continuous improvement initiatives for security automation and incident management

• The ideal candidate is an experienced ServiceNow developer with deep knowledge of security operations, automation, and enterprise integrations
• 4+ years of experience as a ServiceNow Developer and Administrator
• Hands-on experience with ServiceNow Security Operations (SecOps) modules
• Experience developing integrations using REST/SOAP APIs and working with MID Server and IntegrationHub
• Knowledge of SQL and experience diagnosing data-related performance issues
• Familiarity with source control tools (GIT, Maven) and UNIX shell scripting
• Ability to design and execute unit, integration, and regression tests

Strong problem-solving skills and ability to work cross-functionally within technical and non-technical teams

• 5+ years of software development experience using JavaScript, AngularJS, HTML, CSS, and AJAX

Good understanding of ServiceNow scripting, integrations, and architecture (Business Rules, Script Includes, Flow Designer, Transform Maps)

$118,800 - $205,600

• Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience

The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave) If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors