- Appodeal is a dynamic US-based product company with a truly global presence.
- We have offices in Warsaw, Barcelona and Virginia along with remote team members located around the world.
- Our company thrives on diversity, collaboration, and innovation, making us a leader in the mobile app monetization space.
- Why Appodeal?
- At Appodeal, we’re more than just a company—we’re a team united by a common mission: to help every person discover and grow their talents!
- We take pride in our cutting-edge product and our internationally dispersed team of talented professionals.
- Here’s what we value, and what we hope you do too:
- Continuous Learning and Growth: We are passionate about learning, growing personally, and building rewarding careers.
- Making an Impact: We are committed to building a history-defining company that leaves a lasting impact on the mobile app industry.
- Solving Exciting Challenges: We tackle complex problems every day, supported by a team of world-class professionals and mentors.
- Enjoying the Journey: We believe in having fun while working toward our goals.
- About BidMachine
BidMachine is an Ad Network focused on providing cutting-edge solutions for publishers, advertisers, and app developers . Together with Appodeal, we empower mobile publishers and advertisers with industry-leading ad monetization and user acquisition technologies.
- With a global presence — including offices in Warsaw and Barcelona , and remote colleagues worldwide — we are committed to transforming the AdTech industry with transparent, efficient, and scalable advertising products.
Join our growing international team and help us revolutionize mobile ad monetization and programmatic advertising .
About the Role
- We’re looking for a Customer Success Manager / Account Manager to join our BidMachine Premium Programmatic Advertising Exchange team.
In this role, you’ll focus on the demand side of our business — building relationships with partners, optimizing inventory flow, and maximizing revenue opportunities. You’ll collaborate closely with internal teams (Product, Engineering, Operations) and external partners to ensure customer success and long-term growth.
- The ideal candidate is data-driven, proactive, and fluent in AdTech dynamics — with experience in SSPs, DSPs, PMPs, Ad Exchanges, Agencies, and Brands.
- Key Responsibilities
- Act as the main point of contact for key demand partners, maintaining strong, long-term relationships.
- Support and grow existing client accounts, monitor performance metrics, and identify opportunities for expansion.
- Help customers optimize monetization strategies using BidMachine’s exchange and tools.
- Monitor and fine-tune QPS settings and ensure the health of integrations across partners.
- Provide strategic guidance and troubleshoot client issues to maximize performance and revenue potential.
- Develop tailored growth plans for assigned partners, aligned with KPIs such as UA, Monetization, and Product metrics.
- Conduct training sessions and workshops for partners on best practices in programmatic advertising and mobile monetization.
- Collaborate cross-functionally with Product, Engineering, and Sales to advocate for client needs and improve our offerings.
- Analyze customer data, prepare reports and insights , and forecast performance trends.
