• The Senior Insurance Product Content Project Management Professional creates member communication content for insurance products with a focus on provider directories through research, analysis, content development and project management
• The Senior Insurance Product Content Project Management Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors
• The Medicaid Insurance Product Content team's purpose is to ensure the accurate administration and communication of covered services in our Medicaid health plans
• Partner with subject matter experts to define and deliver Provider Directories content adherent to contract requirements, RFPs and established processes
• Develop comprehensive project plans to outline scope, timelines, resources, and deliverables for Provider Directory new builds, monthly reviews, and annual reviews
• Create and execute project plans and timelines for Medicaid Welcome Kit new implementations, annual refreshes, and ad hoc updates
• Coordinate and manage the end-to-end project lifecycle, ensuring all states, from initial planning to final delivery, are executed effectively
• Work with leaders to establish project milestones and ensure project deliverables are met on time and within scope
• Facilitate regular project meetings, ensure clear communication of progress, action items, updates, and any barriers
• Communicate project timelines, deliverables, and changes effectively to internal stakeholders
• Provide ongoing support to internal stakeholders regarding provider directory content and related inquiries
• Manage document control processes, ensuring that all versions are properly stored and documented
• Maintain training and provider directory/welcome kit process documents
• Work as a liaison with Print Team and Web Team to load provider directories to web, load to OES system and print management
• Manage ad hoc projects as assigned
• Organize and execute a plan when a change in direction is necessary
• Self-sufficient - Ability to navigate complex situations and independently produce high quality deliverables
• Consultative - Build/sustain relationships and inform the work of others through actionable, objective insights

Strategic - Utilize research, expertise and creativity to outline options, solutions, and opportunities for optimization *Use your skills to make an impact**

• Highly adept at managing processes from concept to completion ensuring on-time and on budget results
• Workstyle: Remote, work at home
• Core Workdays & Hours: Typically, Monday - Friday 8:00am - 5:00pm Eastern Standard Time (EST)
• Travel: Minimal, possibly once or twice a year for in-person team meetings
• Satellite, cellular and microwave connection can be used only if approved by leadership
• Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job
• Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required *Scheduled Weekly Hours**

• Curious - Adept at research to gain comprehensive knowledge
• Creative - Produce/update materials that we are proud to provide to our members
• Adaptive - Rapidly learn new knowledge, skills, and behaviors in response to changing circumstances
• Bachelor's Degree OR 4+ years in the field of health insurance
• Proven experience in project management - expertise in driving operational efficiencies and management of timelines
• 2+ years experience of government sponsored health insurance products with a focus on covered and enhanced services (Medicaid and/or Dual Eligible)
• Demonstrated background in marketing, including experience developing and implementing marketing communications, using Adobe
• Ability to pivot and high level of flexibility
• Experience in Medicaid policy, regulation and/or operations
• Project Management certifications

Prior experience with major annual communications: provider directories, member handbook, welcome kit, summary of benefits *Work at Home Requirements** At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

Excellent communication skills to all levels, written, verbal, presentation skills, as well as interpersonal skills

*Pay Range**

• The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting

The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc $86,300 - $118,700 per year

• This job is eligible for a bonus incentive plan
• This incentive opportunity is based upon company and/or individual performance
• Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being
• Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work

Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities *Equal Opportunity Employer**