• Own and evolve the workplace operations strategy for our Pittsburgh HQ (~500 employees), ensuring our spaces, services, and experiences align with business needs and Duolingo values
• Lead and develop a high-performing team—including vendor(s), contractors, and internal staff—to deliver consistently exceptional service (e.g., Pittsburgh’s F&B program)
• Manage large-scale programs and budgets, balancing operational excellence with innovation, efficiency, and long-term scalability
• Oversee complex projects, such as co-leading the Pittsburgh Under One Roof initiative and contributing to cross-site standards and programs in partnership with ESC peers
• Represent the Pittsburgh site in company-wide planning, including strategic roadmap discussions, space forecasting, and business continuity initiatives
• Cultivate strong cross-functional partnerships with IT/AV, People, Finance, and other stakeholders to ensure operational alignment and flawless workplace execution

Champion a culture of hospitality and inclusion, ensuring every employee and guest feels encouraged, supported, and connected to our mission

• 7–10 years of experience in workplace, facilities, or hospitality management, including team leadership and management of multi-vendor programs
• Demonstrated success in strategic planning, budget ownership, and cross-functional influence
• Exceptional communication and stakeholder leadership skills, with the ability to advocate for workplace initiatives across levels and functions
• A data-driven outlook, using metrics to identify improvements, inform decisions, and justify investments
• The ability to thrive in a fast-moving, high-growth environment with evolving needs
• A bachelor’s degree or equivalent experience

Ability to work full-time onsite at our Pittsburgh HQ

:star: Exceptional candidates will have..

• Experience leading regional or multi-site workplace operations
• Background in workplace strategy, space planning, or change management
• A track record of designing programs that improve employee engagement and strengthen organizational culture

A deep passion for Duolingo’s mission, with curiosity for language, learning, and human connection

Act as a thought leader in workplace experience, continuously identifying trends and standard processes to enhance hospitality, sustainability, operational efficiency, and employee engagement

• We post a multi-level salary range for all of our roles
• This is not inclusive of the rest of our awesome portfolio that includes equity compensation and world-class benefits
• Our salary ranges are the same for all US locations

The actual salary within the range is determined by many factors including but not limited to, skills, experience, education, and internal equity $130,900—$177,100 USD