- As a Service Logistics Functional Consultant , you will be the subject-matter expert guiding our clients through the design and implementation of Oracle Service Logistics Cloud
- You will work directly with business and IT stakeholders to define requirements, configure solutions, integrate with inventory and finance, and ensure successful go-lives
- This role requires deep knowledge of service, field service, subscriptions, spare parts, depot repair, returns management, and service logistics processes as well as hands-on expertise with Oracle Fusion applications
- Lead client workshops and requirements analysis for service, parts management, returns, depot repair, and billing
- Design end-to-end service logistics flows integrating Oracle Service, Field Service, Inventory, Order Management, and Finance
- Configure Oracle Service Logistics Cloud including:
- Part reservation & fulfillment
- RMAs and returns
- Inventory and depot setup
- Costing and billing integration
- Collaborate with technical teams (OIC, integrations, reports) to deliver seamless solutions
- Support testing cycles, data migration, and user training
- Provide post-go-live hypercare and resolve logistics-related issues
- Document best practices, configuration, and reusable solution patterns
- Exposure to AI/ML for parts forecasting, predictive service, or logistics automation
Familiarity with OIC, APIs, or event-driven integration patterns *Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only
Act as a trusted advisor to clients on service logistics trends and best practices**