• Own strategic technical relationships: Build deep, trusted partnerships with technical executive stakeholders across CX, Operations, and Product teams
• Drive growth across key logos: Partner with the account team to drive expansion within our largest customers and convert POCs into multi-year, multi-million-dollar partnerships
• Co-own implementation: Manage timelines, integrations, and deliverables across forward-deployed, product, and engineering teams
• Influence product direction: Translate customer feedback and emerging use cases into roadmap insights and feature priorities
• Shape the foundation: Help define team culture, processes, and best practices as an early member of the Solutions organization

Navigating complex sales cycles

• Experienced solutions engineer with enterprise selling experience (4+ years in strategic or enterprise SaaS)
• Track record of working across large, multi-stakeholder enterprise organizations
• Engaging senior business and technical leaders
• Strong communicator and trusted advisor
• Ability to translate complex technical solutions into business value that resonates with executives
• Comfortable operating with ambiguity
• Excel in early-stage, high-growth environments where structures aren't always fully defined
• Motivated by continuous improvement - sharing best practices, building reusable playbooks, and helping define the foundation of the Solutions organization
• Solid technical foundation
• Ready to deepen technical foundation into enterprise-scale AI agent deployments
• Early GTM or founding solutions or forward-deployed experience at a fast-growing startup, preferably at an AI company
• Experience selling AI, automation, or CX transformation solutions into enterprise companies
• Familiarity with large-scale deployments
• Working software engineering experience

Deep interest in all things AI - trends, companies, technologies

• Build credibility with both customers and internal teams - think product, engineering, success, sales, etc

Experience working with Python, APIs, data pipelines, cloud infrastructure, or full-stack engineering contexts

• Competitive base + commission + equity
• Full health, dental, and vision coverage
• On-demand snacks, coffee, and DoorDash Credits
• Equinox membership
• Uber rides home when working late

15 days of accrued PTO + 5 sick days