About the team

• The Product Design team is composed of several teams that work together to help define, create, and deliver all user-facing aspects of the Company brand and product.

Developer AI is an experimental team rethinking Company’s developer experience for the AI era. We are using the latest LLMs and AI engineering techniques to help developers streamline and automate the building and maintaining of their Company integrations

• Some areas we’re currently working on:
• Automating the zero to one integration experience for developers building on Company’s APIs
• Bringing Company knowledge (docs, reference, support, etc) to developer fingertips, wherever they are working
• Reducing the pain of API migrations and upgrades
• Exploring new, boundary-pushing ways AI can improve the overall Developer Experience
• What you’ll do

We’re looking for an experienced designer to help us design the future of AI for developers. In the Developer AI team, you will shape Company's developer experience and evolve it through the lens of AI and our company-wide AI strategy, impacting how AI tools interact with payments at scale.

• Design and build innovative new developer tools and experiences from the ground up, powered by AI
• Understand the AI industry and how it’s evolving, then apply that to design AI experiences for developers from the ground up
• Craft beautiful AI experiences that push the boundaries of our design language and systems, ensuring we’re thinking beyond current patterns
• Experiment with new interaction models and patterns for using AI tools that set the standard for the industry
• Turn ambiguous problems that our users are facing into concrete products, from proposal, to kick-off, vision, building, and launch
• Feel comfortable building with AI yourself, and understand how to prototype your ideas using these tools as a part of your design process
• Shape the developer experience roadmap by prototyping alongside our engineers to pitch new ideas we haven’t even thought of yet, and gain cross-functional buy-in
• Work closely with our partner teams, including Developer Products, Connect, Merchant Experience, and across the entire organization to uplevel our AI experiences
• Advocate for how AI can help our users across internal teams, ensuring they understand how it will shape the entire way we ship products
• Work in a highly collaborative fashion with the design, product, and project teams
• Participate in design reviews and share your work regularly with design and company leadership
• Who you are
• We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
• Has 8+ years relevant design experience at a tech, product-driven company
• Has experience working on developer tools, working with developers—or even writing code yourself
• Has experience using, building, or designing for AI tools and strong opinions about what makes a great AI experience
• A strong understanding of developers, their needs, and an eagerness to transform the way developers integrate with our platform
• Experience supporting large projects (6+ months in length) including defining the roadmap for complex projects spanning multiple teams and functions
• Experience working at a startup or a small, fast-moving experimental team within a larger organization
• Be comfortable and excited about with AI tools from across the industry, and have a good understanding of how they’re already changing the way developers work
• Ability to confidently craft and advocate for new design patterns, interaction models, and think beyond the current design system
• Ability to reduce complex problems down to the right balance of flexibility, power, and ease of use, especially when explaining complicated developer experiences to non-technical stakeholders
• Understanding of the developer tooling landscape and what tools developers are using today—as well as experience using them yourself
• Have deep curiosity about the developer space, and aren’t afraid to get your hands dirty in code
• Know how to leverage AI tools to prototype your ideas and rapidly iterate/share with others
• Experience working horizontally across a company to influence change and advocate for your ideas/product/space
• Is skilled in explaining your work, process, and decisions to cross-functional stakeholders and crave feedback to help you produce your best work
• Comfortable presenting work to senior stakeholders regularly
• Love helping other designers grow their confidence and expertise using AI in their process, leading by example.

Is uncompromisingly service-minded towards our users and your colleagues, but able to set and achieve priorities that find the perfect balance between benefiting the project, the Design team, and all of Company