• SCM plans up to four years ahead while customer requirements and system bill of materials can change at any time
• Any break in material availability can have an unacceptable impact for our customers
• So SCM must proactively identify and solve potential issues by working closely with our technical departments and customers, and actively managing an extensive supplier base

The Customer Supply Chain Specialist will provide a high level of customer satisfaction in delivering the best customer service each time, through accountability, dedication and responsiveness, while ensuring company goals are being satisfied in regard to lean management

• They will manage assigned customer(s) supply chain operations within the United States

They will be responsible for managing assigned site(s) performance, day-to-day operations, while building up relationships with internal stakeholders and external customers and meet/ align on internal stakeholders and external customers’ expectations

• Responsible for assigned site supply chain performance, to include:
• Service contract commitments/targets are met
• On time in full (OTIF) for all needed materials related to upgrades/installs/relocations to meet agreed plan
• Maintain/improve cooperation between local, regional and central supply chain teams for optimal execution
• Secure relevant performance reporting to stakeholders
• Demand, Planning and Analysis
• Responsible for inputting correct demand into the system
• Key contact for the Central Planning team and Service Management organizations, to ensure the right planning and material availability, including critical material management
• Monitor critical materials and ensure effective site coverage
• Customer Intimacy
• Manage and improve both internal and external customer relationships, communication and performances on a day-to-day basis
• Meet with and provide reports while supporting continuous improvements
• Assist in support of site P&L
• Deliver on assigned cost targets
• Personal development towards job requirements
• Drive process standardization and efficiencies via LEAN
• You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems
• Identifies bottlenecks and drives improvements
• Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch
• Occasionally required to move around the campus
• Occasionally lift and/or move up to 20 pounds

May require travel dependent on business needs

• Bachelor degree in Business Engineering, Supply Chain or similar; or equivalent years of working experience
• 2-5 years of relevant field experience in a complex customer oriented (logistics) environment
• Knowledge of business complexity, supply chain and/or relevant industry
• Experience in implementing of new processes across the supply chain against agreed costs
• In-depth knowledge in SAP or similar ERP system
• Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that
• There is always space for creative and unique points of view
• Can observe and respond to people and situations and interact with others encountered in the course of work
• Can learn and apply new information or skills
• Must be able to read and interpret data, information, and documents
• Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism
• Ability to complete assignments with attention to detail and high degree of accuracy
• Proven ability to perform effectively in a demanding environment with changing workloads and deadlines
• Result driven-demonstrate ownership and accountability
• Work independently or as part of a team and follow through on assignments with minimal supervision
• Demonstrate open, clear, concise and professional communication
• Ability to establish and maintain cooperative working relationships with manager, co-workers and customer
• Work according to a strict set of procedures within the provided timelines
• Leadership skills, drive for results, ability to perform under high pressure and timelines
• Excellent social and communication (both written and verbal) skills
• Service minded and customer dedicated
• Strong data analysis and problem solving abilities
• Result oriented Team player with a convincing pro-active attitude, “can do” mentality, flexible and highly committed
• Competencies in Microsoft Excel and PowerPoint
• Remain flexible in providing after hours support, as needed

This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology

Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Support Cost reductions programs $65,250-97,875

• Pay scales are determined by role, level, location and alignment with market data

Individual pay is determined through interviews and an assessment of several factors that that are unique to each candidate, including but not limited to job-related skills, relevant education and experience, certifications, abilities of the candidate and pay relative to other team members

• The Company offers employees and their families, medical, dental, vision, and basic life insurance
• Employees are able to participate in the Company’s 401k plan

Employees will also receive eight (8) hours of vacation leave every month and (13) paid holidays throughout the calendar year