• The successful candidate will be responsible for architecting, supporting, and developing improvements to all identity-related aspects within Client Identity and Access Management
• Collaborate with key business units, developers, vendors, and security engineers
• Integrate with third-party software and on-premises infrastructure
• Ensure high availability and a seamless user experience
• Design, conduct impact analysis, analyze data, and create work effort estimates for new features and fixes
• Engage in cross-team communication to facilitate effective collaboration

Lead and participate in automation and process improvement initiatives

• Design, develop, and implement CIAM solutions integrating with a variety of systems and platforms
• Manage and maintain CIAM IDP tools such as Okta, Ping, or equivalent, ensuring seamless integration and optimal performance
• Utilize orchestration tools like PingOne DaVinci or Transmit Security FlexID to automate and streamline identity workflows
• Implement and manage identity proofing processes to ensure secure user authentication and verification
• Collaborate with cross-functional teams to gather requirements and align CIAM solutions with business objectives
• Develop and maintain comprehensive documentation, including architecture designs, implementation plans, and operational procedures
• Support CIAM infrastructure upgrades, patches, and performance tuning
• Ensure compliance with industry standards and best practices in identity and access management

Provide technical leadership and mentorship to junior team members

• Implement, manage, and support technologies such as Single Sign-On (SSO), Multi-Factor Authentication (MFA), FIDO authentication, Privileged Access Management (PAM), and Identity Governance & Administration

Apply in-depth understanding of identity protocols such as OpenID Connect (OIDC), OAuth, SAML, AD-Fed, API Gateways, and SCIM