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Hire.Monster

Technical Services Consultant (US or APAC Shift)

Company
Bangalore
SaaSПоддержкаСНГ

Описание вакансии

  • Your Impact:
  • Strategic Solution Design: Act as a technical advisor, partnering with customers to understand their core business challenges and designing innovative solutions that leverage the Company platform and integrated AI to drive significant value and ROI.
  • Hands-On Implementation & Integration: Take ownership of the end-to-end technical delivery, building and configuring robust integrations and automated workflows using platforms like Workato to connect Company seamlessly into the customer's tech stack.
  • Customer Enablement & Documentation: Create clear, comprehensive documentation and provide knowledge transfer to empower customers, ensuring they are confident in managing and scaling their new solutions long-term.
  • Technical Health & Optimization: Proactively troubleshoot, test, and optimize customer solutions to ensure they are performant, reliable, and continuously delivering the expected outcomes.
  • Product Mastery & Advocacy: Develop deep expertise in Company's entire product suite and the broader AI landscape, acting as a go-to resource for customers and internal teams on technical capabilities and best practices.
  • Process & Knowledge Contribution: Continuously improve our delivery processes and contribute to our internal knowledge base, enhancing the quality and efficiency of our services for all customers.
  • Community Leadership: Actively engage with the Company community, sharing insights, code samples, and innovative use cases that inspire and enable other users.
  • Comfortable working US or APAC shift timings
  • Your Qualifications:
  • Bachelor’s Degree from a recognized university
  • Experience with Integration Platforms as a Service (iPaaS) like Workato, TIBCO, Dell Boomi, or MuleSoft.
  • Strong working knowledge of APIs (REST/SOAP) and data structures (JSON/XML).
  • Coding experience (e.g., Java, Python, or similar) for the purpose of scripting, integration, and data manipulation.
  • Experience with data visualization tools such as PowerBI or Tableau.
  • Understanding of major technology trends, especially in enterprise application integration and the practical application of AI/ML.
  • Standout Qualities:
  • Proficiency with shell scripting and other automation tools.
  • Experience with cloud business applications (e.g., Workday, NetSuite, Salesforce, ServiceNow).
  • Deep vertical expertise in any of our core business workflows (campaign management, creative production, client-service delivery, product lifecycle management, or Project Portfolio Management
  • Interpersonal Skills:
  • Collaborative: Thrives in a dynamic, AI-driven team environment with a passion for making an impact.
  • Analytical: Strong critical thinking skills with an innovative mindset focused on driving AI adoption.
  • Organized: Ability to effectively prioritize tasks and manage time in a fast-paced environment.
  • Communicative: Excellent written and oral communication skills, with a talent for explaining complex AI concepts to non-technical stakeholders.
  • Curious: A fast learner who independently researches AI trends and can quickly adapt to emerging technologies.
  • Proactive: A natural problem-solver who is ready to take on new AI-related initiatives as they arise.

Условия

  • 18 calendar days of paid vacation (12 days of National & Festival holidays (10 fixed, 2 flexible))
  • Sick Leave Compensation (5 Paid Uncertified Sick Days)
  • Menstrual Leave: Twelve (12) days per calendar year. Women employees are eligible for up to 1 day of menstrual leave per month.
  • Parental Leave: 26 Weeks Maternity / 4 Week Paternity
  • 2 Volunteer Days
  • Group Medical Insurance (Employees + Dependents)
  • Term Life Insurance (Rs 50,00,000)
  • Personal Accident Insurance (Rs 50,00,000)
  • Monthly Broadband / Internet Reimbursement (INR 1500)
  • Hybrid Working Model + Complimentary Lunch & Snacks

Your recruitment buddy will be Nandini Singh , Sourcing Recruiter. #LI-NS2 Who Is Company and Our Culture

  • We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
  • Hybrid work mode

Company promotes a hybrid model for team members near our office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn, with 2–3 in-office days per week to foster collaboration and teamwork. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together.

Our persona

💡 Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.

💚 Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!

🤗 Approachable: We're friendly, easy to get along with, considerate, and helpful.

Our culture and Values

🤩 Customer-Focused

We care about our customers. We understand the customer journey, experience, and value derived from Company. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative

We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative

We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed

We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.

  • Check out our LinkedIn Life Page , Company culture page , Instagram , Company Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Company.
Опубликовано: 12.01.2026