Position Overview:The Sales Associate is the customer service specialist of the store and the ambassador of the brand. They are responsible for exceeding customer expectations by listening to customers' needs, finding products that meet their needs, providing in-depth product information about the goods they are interested in and closing the sale. Key Responsibilities:Meet and exceed sales goalsMaintain brand and operational standards (visual, cleanliness, etc.)Manage customer needs and exceed expectations by utilizing the Company service standard, following the Company Fundamental Principles and saying the 6 standard phrases.Be knowledgeable of fitting room standards and assist when neededAct as cashier when required by following cashier protocolProcess shipment and ensure all merchandise is represented on the floor in full size runAssist management to identify and resolve issues in the storeProvide product and brand knowledge to customersFollow all company policy and procedures & notify management of any infractionsAssist with special projects as assigned by managementRequirements:High School Diploma or GEDStrong communication skillsAbility to calculate figures and amounts such as discounts and percentagesAbility to stand for long periods of time, read computer terminals, push, pull, move, lift or carry objects of at least 25 pounds.Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbingAbility to work a flexible schedule that meets the business needs, including evenings and weekends.Full-Time Availability Requirements:Maintain open availability at least five (5) days per week, averaging 32 hours or more per week based on business seasonalityHave no more than two (2) days off in the same Monday-Sunday workweek.Limit scheduling restrictions to no more than three (3) days per week Only one (1) restriction permitted Friday-Sunday. At least one (1) restriction must be time-based (e.g., “not available before 3:00 p.m.”)Salary:$18.50/hourBenefits:We offer competitive compensation for sales associate starting at $18.50 along with a clear path to promotion opportunities every 3 months based on individual performanceCareer advancement opportunities for driven team members who consistently deliver strong results.Medical, dental, and vision coverage401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contributePaid parental leaveFertility benefits, including IVFLife insuranceShort-term and long-term disability insuranceHSA/FSA optionsEmployee Assistance ProgramVacation & Personal Time OffSick & Wellness Time Off30% Employee Merchandise DiscountCommuter benefits…and more *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.