- This role builds and scales Samsara's ecosystem of OEM, upfitter, and installation partners—ensuring installations meet the company's technical, operational, and quality standards at scale
- The person will bridge R&D, Operations, and Field teams to translate complex OEM requirements into clear, repeatable processes that accelerate deployment and improve installation consistency
- Build and scale a network of OEM, upfitter, and installer partners across Samsara's vehicle and asset segments
- Drive partner onboarding, training, certification, and readiness to meet Samsara's technical and quality standards
- Develop and maintain repeatable playbooks that accelerate partner enablement and installation consistency
- Collaborate cross-functionally with Product, Legal, Operations, and Field teams to operationalize OEM and customer installation programs
- Capture installation requirements from OEM and upfitter engineering teams and translate them into clear guidance for Samsara R&D
- Audit and track partner installation quality, throughput, and readiness to ensure seamless customer activation
- Identify and resolve bottlenecks in partner performance, recommending process or tooling improvements
- Conduct regular site visits to OEM manufacturing plants, upfitters, and installation partners to validate processes, support launches, and strengthen relationships (40%+ travel)
Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices