• As an Assistant Service Manager, you play a crucial role in establishing the ambiance of the store and inspiring the team to represent our brand values for customers
• Your primary goal is to drive revenue growth by overseeing a variety of store functions such as customer service, inventory control, and staff development
• You are tasked with supporting the execution of the store's strategy to reach performance targets
• Through cooperation with the General Manager and Assistant General Manager, you will educate and guide Leads, Experts, and Brand Associates to nurture a high-caliber team capable of delivering an outstanding customer experience
• Support strategies and processes to drive store sales and deliver results through a customer centric mindset
• Recruit, hire and develop highly productive Brand Associate and Expert teams
• Own assigned area of responsibility
• Implement action plans to maximize efficiencies and productivity
• Perform Service Leader duties
• Ensure consistent execution of standard operating procedures
• Represent the brand and understand the competition and retail landscape
• Promote community involvement
• Leverage omni-channel to deliver a frictionless customer experience

Ensure all compliance standards are met

• An individual with one to three years of retail supervisory experience, currently or previously employed in the retail sector
• Someone who has finished their secondary education or a comparable program
• Proficient in communication, able to interact productively with both customers and team members to reach goals
• Thrive in a fast-paced retail environment due to a strong passion for the industry
• Impelled by performance metrics to bring about achievements that meet business aims
• Passionate about leading and inspiring individuals to learn and evolve through effective coaching and mentoring
• Skilled at utilizing retail technology solutions
• Able to maneuver through the retail space, storage areas, and office setting, and lift up to 30 pounds when necessary

Talent for traveling as stipulated

Prepared to adjust the scheduling flexibility to meet the business demands, potentially requiring work during holidays, evenings, nights, and weekends

• Employees can avail themselves of a 50% markdown on non-sale items at Old Navy, Gap, Banana Republic, and Athleta, with a 30% discount at Outlet stores
• A Paid Time Off policy that is recognized for its competitiveness in the business realm
• Staff members have the flexibility to volunteer for up to five hours each month during working hours at a charity they support
• Extensive 401(k) scheme incorporating company match on contributions, limited to four percent of the employee's base pay
• An employee stock purchase plan is a type of benefit that provides employees with the opportunity to acquire company stock at a discounted price via regular payroll deductions

Insurance plans for medical, dental, vision, and life protection