About the team

Fee Insights builds fee explainability experiences that help merchants and internal teams understand what they're paying and why. We tackle this through agentic systems that provide natural language explanations grounded in canonical fee data, self-serve tooling, and also experiences that help users reconcile and understand complex pricing at scale.

Fee transparency and explainability are critical to merchant trust and satisfaction. As Stripe's product portfolio and pricing complexity has grown, helping users understand their fees—and how they align with their contract and product usage—has become increasingly important. We're solving fundamental questions around fee transparency, building the foundations that will scale across Stripe's merchant base.

• What you’ll do

As a Software Engineer on Fee Insights, you'll work on crafting billing-related experiences for both internal teams and external merchants. You'll partner closely with product teams to build reporting, dashboards, insights, and guided user journeys that help users interact with pricing and understand fees. You’ll be navigating one of Stripe's most complex domains, gaining deep end-to-end understanding of how Stripe works—from payments to pricing to billing.

• Building and iterating on fee explainability experiences that empower users to find answers independently
• Developing agentic systems with strong accuracy guarantees—building evaluation frameworks and ensuring reliability at scale
• Creating performant data aggregations and optimizations to handle complex pricing scenarios
• Working across the stack: backend services, frontend experiences, data pipelines, and AI agents
• Collaborating with stakeholders across engineering, product, operations, finance, accounting, and sales
• Independently identifying solutions to user pain points and executing against roadmaps
• Mentoring junior engineers and raising the technical bar for the team
• Who you are
• We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
• 5+ years of professional experience in a software development role
• Strong coding skills in any programming language
• Ability to drive and lead large-scale initiatives that solve critical business challenges
• Strong collaboration skills across teams and workstreams
• Track record of developing and delivering high-quality software using industry best practices

Ability to make effective tradeoffs that balance business priorities, user experience, and technical sustainability