Service writer / Service manager Are you looking to jump-start your automotive career? Customer focused and self-motivated? Lex Autos of Hartford is looking to add a Service Advisor to their dynamic team at our new high-volume state of the art facility. Competitive compensation and top pay for top performers.100K earning potential!
•Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; checking vehicle maintenance records; examining service schedules •Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions •Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles •Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system •Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation •Maintains automotive records by recording problems and corrective actions planned
•Minimum of two years Service Advisor experience within the automobile industry •Demonstrated customer service skills •Strong numerical and computer aptitude •Demonstrated organizational skills •Ability to work in a fast-paced environment •Ability to read and speak English •Minimum of High School Degree or equivalent
•License and/or Certification Requirements: •Valid Driver's License •Clean Driving Record
Minimum of High School Degree or equivalent
•Competitive compensation and top pay for top performers.100K earning potential!apply today! www.lexautosservice.com/application ******************************************
Work Location: In person
USD 40,000 - 109,686
