• The role involves providing front office support for trading teams, resolving application issues, and enhancing trading applications to meet business needs
• Provide day-to-day front office support for traders, portfolio managers, and operations teams
• Resolve application issues (primarily support with some break-fix responsibilities) related to trading and risk systems
• Collaborate closely with trading teams to understand workflows, trade lifecycle, and product structures across Equities, Fixed Income, Derivatives, and Physicals
• Troubleshoot and escalate complex issues to development or vendor teams as needed
• Maintain high system availability and ensure rapid incident response and resolution
• Support and enhance front office systems including Eze, Enfusion, FIS Risk, and other trading applications
• Participate in client onboarding processes and ensure system readiness for new clients or accounts
• Document system issues, support procedures, and best practices

Work with infrastructure and development teams to improve application performance and reliability

• 5+ years of experience in front office or trading application support within a financial institution
• Strong understanding of trade lifecycle, financial products, and market data flows
• Experience with Eze, Enfusion, FIS Risk, or similar front-office and trading platforms
• Familiarity with client onboarding processes and trade flow integration
• Excellent communication skills with the ability to interface directly with traders and business users

Ability to work in a high-pressure, time-sensitive environment