- Efficiently manage ride requests and ensure timely coordination between drivers and riders
- Provide exceptional customer service by addressing rider inquiries, concerns, and feedback promptly and professionally
- Utilize Uber's platform and tools to optimize ride-share operations and enhance the overall experience for both drivers and riders
- Collaborate with the driver community to relay important information, updates, and promotions
- Assist in resolving issues related to payment, navigation, and other ride-related matters
Monitor and maintain a high level of service quality and adherence to safety standards