• As a Brand Associate (Retail Sales Associate) you bring the brand to life by engaging customers, providing excellent service, and driving loyalty and sales through product expertise and omnichannel support
• You will collaborate with store leadership to deliver a best-in-class customer experience while supporting sales floor operations, fitting rooms, cash wrap, and back of house duties
• Consistently treat all customers and employees with respect and contribute to a positive work environment
• Promote loyalty by educating customers about loyalty programs and use suggestive selling to drive sales and service
• Seek out and engage with customers to enhance the customer experience using all omnichannel offerings
• Be accountable to personal goals which contribute to overall store goals and results
• Support sales floor, fitting room, cash wrap, and back of house as required; maintain a neat, clean and organized work center
• Handle all customer interactions and potential issues/returns courteously and professionally

Execute operational processes effectively and efficiently

• Strong communication skills and the ability to effectively interact with customers and team members to meet goals
• Customer-focused service mindset both on and off the sales floor to deliver an exceptional customer experience
• Comfortable using retail technology and omnichannel tools
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs
• Agreeable to work a flexible schedule to meet business needs, including holidays, evenings, overnight and weekend shifts

This is a part-time retail position that requires flexibility to work varied shifts and physical ability to perform stockroom and sales floor tasks

## Compensation & Benefits

• Salary range not specified

Benefits not specified; company emphasizes a culture of equality, inclusivity and commitment to sustainability