• The Senior Process Improvement Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors
• The Senior Process Improvement Professional researches best business practices within and outside the organization to establish benchmark data
• Collects and analyzes process data to initiate, develop and recommend business practices and procedures that focus on enhanced safety, increased productivity and reduced cost
• Determines how new information technologies can support re-engineering business processes
• May specialize in one or more of the following areas: benchmarking, business process analysis and re-engineering, change management and measurement, and/or process-driven systems requirements
• Begins to influence department's strategy
• Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction

Exercises considerable latitude in determining objectives and approaches to assignments *Use your skills to make an impact**

• 8:00 AM - 5:00 PM ET, with flexibility to accommodate other time zones as needed
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required *Scheduled Weekly Hours**

• Bachelor's degree in Business, Operations, Healthcare Administration, or related field
• 3+ years of experience in the healthcare industry
• Strong analytical skills with experience in data analysis and process mapping tools (e.g., virtual whiteboarding tools, Power BI)
• Proven ability to work with cross-functional teams and manage multiple priorities effectively
• Excellent communication, facilitation, and stakeholder management skills
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• Medicaid experience with provider functions, which may include contracting, configuration, claim payments
• Six Sigma or Lean certification
• To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested
• Satellite, cellular and microwave connection can be used only if approved by leadership

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job

40 *Pay Range**

• The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting

The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc $78,400 - $107,800 per year

• This job is eligible for a bonus incentive plan
• This incentive opportunity is based upon company and/or individual performance
• Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being
• Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work

Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities *Equal Opportunity Employer**