• You'll serve as a trusted advisor to clients, designing future-ready service landscapes that leverage GenAI, AIOps, and advanced observability across cloud and on-premise environments while scaling our capabilities to support 10,000+ engineers
• Develop transformative managed services approaches integrating DevOps, SRE, and AI-powered automation
• Design non-linear commercial models and implement GenAI programs to enhance team productivity
• Lead delivery across multiple accounts
• Implement effective incident management; drive system performance improvements; and establish advanced monitoring and alerting capabilities
• Architect comprehensive automation strategies spanning service management, event correlation, and application performance management
• Design observability solutions for hybrid environments and implement AIOps strategies
• Serve as a thought leader and trusted advisor to clients
• Identify new service opportunities
• Develop differentiated solutions leveraging emerging technologies

Build high-performing teams that deliver exceptional client satisfaction

• 15+ years of technology leadership experience with at least 10 years in managed services
• Deep expertise in Service Design, DevOps practices, SRE principles, and automation strategy
• Proven experience implementing AIOps, GenAI, and advanced observability platforms
• Strong track record of business development, revenue growth, and team leadership
• Demonstrated ability to develop innovative service models and drive digital transformation
• Experience designing integrated operating models for multi-vendor scenarios
• Master's degree in Computer Science, Engineering, or related field (or equivalent experience)
• Exceptional communication skills with the ability to translate complex technical concepts for business audiences

History of successfully leading and scaling managed services operations with large teams

• Medical, Dental and Vision Insurance (Subsidized)
• Health Savings Account
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability (Company Provided)
• Life and AD&D Insurance (Company Provided)
• Employee Assistance Program
• Unlimited access to LinkedIn learning solutions
• Matched 401(k) Retirement Savings Plan
• Paid Time Off – the employee will be eligible to accrue 15-25 paid days, depending on specific level and tenure with EPAM (accrual eligibility may change over time)
• Paid Holidays - nine (9) total per year
• Legal Plan and Identity Theft Protection
• Accident Insurance
• Employee Discounts
• Pet Insurance
• Employee Stock Purchase Program
• If otherwise eligible, participation in the discretionary annual bonus program
• If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program
• The range provided reflects base salary only

Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training; the demand for the role; and overall business and labor market considerations

• Most candidates are hired at a salary within the range disclosed
• Salary range: $170,000 - $273,000

In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position