• Lead GTM IT strategy, optimizing our GTM technology stack and enterprise applications with forward-thinking solutions, proactive support, and continuous innovation to enhance satisfaction, drive efficiency and fuel business growth
• Accelerate value delivery by deeply understanding customer needs and empowering teams with scalable, intuitive, and efficient tools
• Embed a customer-first culture and foster clear communication, shared KPIs, and empowered stakeholder engagement
• Champion AI and data-driven optimization to reduce manual effort, streamline operations, and enhance agility
• Define and implement scalable roadmaps for AI readiness, including infrastructure assessment, use case prioritization, and strategic enablement
• Adopt agile development and continuous deployment practices to speed delivery and improve adaptability
• Leverage a global workforce model for 24/7 coverage and efficient resource use
• Manage third-party vendors and resources and ensure value-add for deployment on prioritized initiatives

Identify and address obstacles such as change resistance, data quality, regulatory compliance, and legacy integration challenges

• 10+ years of IT leadership, with at least 5 years supporting GTM or customer-facing platforms
• Proven experience leading cross-functional technology teams and digital transformations
• Proven experience leading AI-innovation efforts, automation strategies, and data governance
• Strategic mindset with the ability to communicate complex ideas to executive audiences
• Bachelor's degree in Information Systems, Computer Science, or a related field
• Expert proficiency in SFDC (including CPQ), Marketo
• Familiarity with Clari/Gainsight
• Experience in high-growth SaaS or analytics environments
• Knowledge of agile, DevOps, and cloud-native application architectures

Advanced degree in Business, Technology, or related field

Strong expertise in CRM, martech, and customer success platforms (e.g., Salesforce, Adobe, Gainsight)

Amazing benefits for all Associates