- The Interior Design Project Manager works with the Workplace & Design team on a variety of daily and project related tasks in a fast paced, environment
- The role would include working on a variety of design and project management tasks, maintaining documentations, and working furniture tickets
- Workorder Tickets: Works furniture and other miscellaneous tickets from submission through completion to satisfy the end use/client, design standards and all building/ADA codes
- Manage between 10-30 active tickets at one time while tracking their progress and providing updates to the requestor of the tickets
- Work with various vendors to resolve each request in a timely manner
- Coach teammates to provide information needed to efficiently process tickets
Research and gather information through photos, scheduling vendor site visits, etc from the requestor to provide to vendors to determine repair needs
- Coordinate vendor site visits with requestor and physical security application, if needed
- Provide vendor escort in local Richmond corporate buildings
- For furniture move requests, create existing and proposed furniture drawings to meet all codes for approval by Asset Strategy Manager and LOB contact
- Assist in gathering request pricing information for repair requests if an item is not under warranty
- Obtain proper purchasing authority and cost centers from the appropriate line of business contact for repairs for billing purposes and maintaining documentation
- Complete tickets within the SLA requirements established in the maintenance service ticketing system
- Maintain all documentation in the appropriate folders and in the ticketing system
- Completes administrative tasks correctly and on time
Supports organization's goals and values
