About the team

Stripe’s Professional Services team works with our most strategic users; You will work on the highest visibility projects to provide technical expertise to our customers to help accelerate their knowledge, solution design and integrations with Stripe. This role is responsible for leading strategic conversations and developing plans that will transform the payments and financial infrastructure for leading enterprises. What you’ll do

• Collaborate with Sales, Solution Architecture and Implementation teams to drive client engagement, customer wins, and revenue on behalf of the Professional Services team
• Plan and execute integration engineering end-to-end, from high-level architecture down to code
• Think on your feet and comfortable talking about technical concepts, and explaining how Stripe works, both from a product feature and API architecture perspective
• Educate our users and the developer community about Stripe's value proposition, best practices and new technical developments
• Be the primary, ongoing technical point of contact for our largest users' and partners' technical teams
• Keep abreast of new Stripe technologies and software products and showcases technical thought leadership in whitepapers, conferences and other industry events
• Providing recommendations, feedback and best practices to the product and engineering teams

Partner closely with Product and Engineering to refine and evolve Stripe’s product roadmap—contributing customer-driven insights, validating solutions through real-world integrations, and supporting strategic initiatives from discovery through launch.

• Who you are
• We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
• High proficiency in verbal and written communication skills in Japanese and English to support the Japan market.
• 5 years + experience in a Software Engineering / Integration Engineering role
• Comfortable with various code-level debugging (Stripe code and user code)
• Be comfortable talking about technical concepts, and explaining how Stripe works, both from a product features and API architecture perspective.
• A user first approach & empathy with our users
• Confident and comfortable with customers
• Strong generalist technical experience
• Preferred requirements
• Enjoy the puzzle of solving open-ended problems, both individually and as a member of our team.
• Willingness to learn and teach others
• Collaborative, communicative, consultative
• Intellectually curious, with great problem solving skills
• Ability to operate in a highly ambiguous and fast-paced environment.