• In this role, you will support the store leadership team by performing functional tasks as assigned
• You will act as a role model to employees to support selling behaviors and the execution of tasks in specific areas of expertise
• You will focus on leading processes, executing tasks, and maintaining productivity to ensure goals are met
• Through collaboration with your leadership team, your goal is to role model and teach your team and drive behaviors to deliver a best-in-class customer experience
• Cultivate a positive work environment by consistently demonstrating respect towards both customers and employees
• Enhance customer loyalty by educating clients about the exclusive rewards and advantages associated with our loyalty programs
• Each lead is required to exemplify the brand's selling strategies when interacting with customers to help us achieve exceptional customer satisfaction
• Assisting the sales team leader during non-peak periods, with a dedication to putting customer needs first
• Help the store leadership team by ensuring effective communication with employees and overseeing the punctual and proficient completion of work tasks
• Formulate and share information on optimizing product performance throughout its lifecycle
• Provide help in completing work before or after the store's regular hours, which may involve overseeing the completion of opening and closing checklists
• Implement omni-channel approaches for a seamless customer experience
• Keep up with all the necessary procedures to ensure compliance obligations are met
• Your actions and behavior align perfectly with Gap Inc's Purpose, Mission, Vision, Values, and Behaviors

Express curiosity and drive towards continuous improvement and advancement

• Articulates expectations in a direct and easily understandable way
• Effectively utilizing technology to engage with customers and team for the purpose of meeting objectives

Experienced in maneuvering through the retail area, stockroom, and administrative offices and can lift objects weighing up to 30 pounds

Prepared to adjust working hours to suit the needs of the business, including holiday, evening, overnight, and weekend shifts

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees
• One of the most competitive Paid Time Off plans in the industry
• Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay
• Employee stock purchase plan

Medical, dental, vision and life insurance