• The Rental Coordinator’s primary function is managing and processing the branch’s rental/sales agreements
• Manage and facilitate rental process, handle inquiries, and ensure customer satisfaction with a safety-first mindset
• This role requires excellent communication skills, attention to detail, ability to multitask and the ability to work collaboratively in a team environment
• Address customer invoice inquiries and discrepancies
• Providing appropriate documentation and solutions in a timely manner and following up to ensure customer satisfaction
• Providing information about rental services, pricing, and availability to existing and potential Customers
• Prepare documentation for customer contracts
• Process rental transactions for all outgoing and incoming equipment verifying that all information entered is correct and accurate
• Ensure that all returned and/or off-rented equipment is properly documented in a timely manner
• Collaborate with other departments to ensure seamless coordination of rental activities
• Provide backup support to other team members in the office as necessary
• Suggest ideas and ways to improve branch efficiency
• Maintain accurate records of rental transactions, including customer information, rental agreements, and payments
• Create and receive Purchase orders and invoices for Vendors to ensure proper payment
• Verify and reconcile vendor statements, resolving discrepancies as needed

Other duties as assigned

• Must fully support the company vision and team culture
• Strong critical thinking skills and the ability to effectively problem-solve required
• Computer, telephone, and electronic office equipment
• MS Office Suite with an emphasis on Excel
• Access the company’s internal systems including, Wynne Systems, Intranet, and Teams
• Be part of a company committed to environmental sustainability and innovation
• High school diploma or equivalent experience
• 1-2 years of data entry experience
• Strong communication skills: verbal and written

Detail-oriented with strong organizational and multitasking abilities

• Competitive salary and benefits package
• Opportunity for career growth and development

Hands-on experience in a dynamic and supportive work environment