• This role involves leading the technical delivery of Intapp solutions, acting as the technical design authority during implementations, and partnering with the Principal Consultant for functional design
• It includes gathering technical requirements, conducting data workshops, creating architectural diagrams, and managing design issues in JIRA
• The role also involves guiding Solution Engineers, planning sprints, providing training to clients, and working with various teams to improve products, processes, and client solutions
• Additionally, it supports other Intapp operations and creates centralized support collateral for implementation teams
• Lead the technical delivery of Intapp solutions built upon Intapp’s market-leading products (such as Intapp Open, Intapp Time, Intapp Walls)
• Acting as the technical design authority of Intapp Solutions during implementation
• Works in partnership with the Principal Consultant to lead on functional design of Intapp Solution
• Act as the trusted advisor and subject matter expert to the customer for all technical aspects of software delivery
• Provide analysis of client needs and implementation recommendations including:
• Leading technical requirements gathering sessions
• Conducting data management and data mapping workshops as related to the proposed solution
• Creating Architectural Diagram of the Intapp Solution to the scope of the Project
• Managing triaging of design/configuration issues in JIRA
• Managing and providing guidance on the Solution
• Managing technical integrations
• Providing technical administration training to clients
• Plan Sprints & input JIRA items to be action by Solution Engineer
• Guiding and advising the Solution Engineers on details of the solution design, alongside the Principal Consultant
• Guide clients to utilize industry leading practices
• Lead or assist in the review of requirements and business processes to design new business processes to deliver the solution
• Support other Intapp operations such as Support, Customer Success, Product, and more
• Create and maintain centralized implementation and training support collateral for use throughout implementation teams
• Work closely with project team members such as the Engagement Manager, the Principal Consultant and other Solution Engineers to deliver the solution
• Work closely with the product team to improve the product
• Work with the professional services team to improve process

Work with sales to provide assistance in delivering new solutions to new clients

• 10-12 years of experience in a technical implementation leadership role within the Professional Services in a SaaS organization
• Strong communicator, personable and collaborative who can work with both technical and non-technical stakeholders
• Organized, disciplined, but flexible independent professional with strong ability to task-switch and manage multiple competing projects
• Team player with the ability to coordinate work with all team members
• Emotionally intelligent, engaging listener and thoughtful communicator possessing exceptional written and verbal skills
• Demonstrate maturity and acumen navigating business and professional environments
• Comfortable working independently
• Objective and goal-oriented professional who is used to achieving targets
• Demonstrated experience in leading business process reviews, design reviews and change management with clients
• Bachelor’s degree in a technical field, or strong related equivalent experience
• Web services (SOAP & REST); SQL
• Boomi platform integration services
• An understanding of development methodologies
• Excellent hands-on skills with office productivity tools (Microsoft Word, Excel, PowerPoint, and Visio)
• Proven ability to learn and a strong desire to learn
• Strong analytical and troubleshooting skills

Exceptional interpersonal skills and ability to explain software to non-technical users

• Expand Your Skills: Unlock your potential with professional development opportunities supported by a community of experienced professionals
• We offer reimbursement for training and continuing education to help you stay ahead in your career
• Support What Matters Most: Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family

Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most