• You're responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty
• You're an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer
• Through collaboration with your leadership team, you'll deliver a best-in-class customer experience using an omni-channel approach. .What You'll Do
• Consistently treat all customers and employees with respect and contribute to a positive work environment
• Promote loyalty by educating customers about our loyalty programs
• Seek out and engage with customers to drive sales and service using suggestive selling
• Enhance customer experience using all omnichannel offerings
• Be accountable to personal goals which contribute to overall store goals and results
• Support sales floor, fitting room, cash wrap, back of house, as required
• Maintain a neat, clean and organized work center
• Handle all customer interactions and potential issues/returns courteously and professionally

Execute operational processes effectively and efficiently

• A good communicator with the ability to effectively interact with customers and your team to meet goals
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers
• Passionate about retail and thrive in a fastpaced environment
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts
• Able to utilize retail technology

Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs