The Senior Director, Global Label Operations, is a strategic multi-team leader responsible for the translation, design and production of clinical labelling activities in support of production at both internal network sites and external partners for all clinical trials This role is a core member of the GCS Clinical Supply Operations Leadership Team, the GCS Extended Leadership Team, and key governance committees, and is accountable for long-term operational strategy, day-to-day execution and business continuity to ensure reliable supply delivery

• The ideal candidate should have a passion for operational excellence, as well as an established track record in leading supply chain organizations, continuous improvement of processes/ systems and talent development
• The incumbent will need to have strong strategic and leadership skills to manage and solve problems for the diverse and fluid requirements of our complex clinical supply chain
• Integrating teams across Rahway, WAG, and West Point implementing a new operating model and ways of working
• Strengthening talent development and technical expertise, enhancing leadership impact, and cultivating an inclusive, innovative-focused culture
• Proactively identifying operational risks and implementing data-driven mitigation strategies to ensure strong operational performance
• Embedding business process continuous improvement that allows for enhanced efficiency with required responsiveness/flexibility to project-specific needs
• Provide strategic leadership by defining priorities, establishing key performance indicators, and driving change initiatives and process improvements
• Continuously optimize assets, processes, and resources across the supply chain to maintain compliance and achieve operational excellence
• Inspire and motivate teams by setting high performance expectations and fostering a culture of learning, accountability, and continuous improvement
• Lead creative, proactive problem-solving ensuring clear, concise escalation of issues when required
• Attract, develop, and retain diverse talent at all levels through coaching, mentoring, and targeted development
• Build and strengthen collaborative relationships with governance bodies, internal partners, and external suppliers to enable aligned decision-making and execution

This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely

• BS / MS / PhD in a scientific, business, or related discipline required
• Minimum of 10+ years’ experience in supply chain management or operations management within the pharmaceutical industry
• Deep knowledge of Supply Chain Management and Good Manufacturing Practices (GMP), with strong interpersonal and stakeholder-management skills
• Proven leadership experience influencing and motivating multidisciplinary, cross-functional teams
• Excellence analytical and problem-solving skills with a data-driven approach to decision making
• Ability to work in a fast-paced environment, manage competing priorities, and adapt to changing business needs
• Demonstrated experience developing strategic plans and driving cross-functional process and change initiatives through implementation

Practical experience with Operational Excellence methodologies (e.g

Accountability, Accountability, Business Continuity, Business Process Improvements, Clinical Supply Chain Management, Clinical Trial Protocols, Clinical Trials Logistics, Cross-Cultural Awareness, Customer-Focused, Dispatching, Driving Continuous Improvement, Fast-Paced Environments, Inventory Control Management, Key Performance Indicators (KPI), Master Batch Records, Medical Supply Management, Mentorship, Motivating Teams, Operational Excellence, Operations Management, Pharmaceutical Management, Prioritization, Production Planning, Professional Integrity, Results-Oriented {+ 5 more}

An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs

• The successful candidate will be eligible for annual bonus and long-term incentive, if applicable
• We offer a comprehensive package of benefits
• Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days
• More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits

No relocation