• The incumbent prepares purchase orders, submits billing, and creates service routes in support of our retail customers
• Prepare purchase orders and work orders for the intercompany and customer requested supplies and services
• Works closely with National Account Managers to respond to and service retail customers
• Research and resolve concerns and questions for retail technician and customer calls
• Assists other departments and divisions with customer needs
• Use software to build service routes for retail technicians
• Update supply logs, enter service dates into customer schedules, assemble routing for weekly retail services, and any other assigned tasks such as assisting National Account Specialists with customer reporting
• Participate in on-call support for customers and technicians
• Review and submit billing in support of retail customers

Performs other related duties as assigned

• Excellent communication and problem-solving skills
• Ability to work within a team environment and handle multiple tasks
• Strong computer, MS Excel, and phone skills required
• Previous customer service experience
• Knowledge of waste industry
• Proficiency with: Microsoft Office Suite, Zendesk, Salesforce, and ability to learn new IT systems and client ticketing portals
• Occasional travel as determined by management
• 4-7 years’ experience preparing purchase orders, submitting billing, and creating service routes in support of our retail customers

Sustainability Yearbook S&P Global

$20.36 - $30.54

• Bonus Plan Details (if Applicable)
• Rewarding Compensation and Benefits
• Eligible Employees Can Elect To Participate In
• Comprehensive medical benefits coverage, dental plans and vision coverage
• Health care and dependent care spending accounts
• Short- and long-term disability
• Life insurance and accidental death & dismemberment insurance
• Employee and Family Assistance Program (EAP)
• Employee discount programs
• 401(k) plan with a generous company match
• Employee Stock Purchase Plan (ESPP)
• Barron’s 100 Most Sustainable Companies

CDP Discloser