• Our Financial Crime team blends regulatory expertise with data-driven thinking to make sure our products meet legal and policy requirements and deliver real value to customers
• You’ll collaborate with colleagues, both internally and externally, to solve cases and deliver an outstanding customer experience
• To support our 24/7 coverage, this role may include night and weekend shifts, which are fully compensated
• Liaising with law enforcement
• Responding to court orders, DPAs, and POs, complying with legislation like POCA and DPA
• Ensuring requests are completed within the applicable timelines
• Liaising with the Legal team as necessary
• Preparing documentation for third-party requests
• Conducting fraud-related investigations based on received reports
• Generating reports and creating alerts for suspicious activity

Discussing financial crime concerns with members of the company across all levels

• Fluency in English (advanced level)
• Fluency in Dutch (native level)
• Exceptional communication and writing skills
• Experience in a retail bank environment
• Experience dealing with external law enforcement and other government agencies
• Knowledge of court orders, DPA, PO, and preparing witness statements
• Confidence communicating with people at all levels, both externally and within the organisation
• Close attention to detail

Legal experience