• You'll interact with members while incarcerated or leaving incarceration - with new medications or diagnoses
• The clinical care manager's primary focus will be to provide Reentry Targeted Case Management (rTCM) services
• You may also act as an intermediary between providers and members - serving in numerous roles, such as educator, evaluator, service coordinator, community resource researcher and more
• This position is full-time (40 hours/week) Monday to Friday
• Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm
• Provide a complete continuum of quality care through close communication with members via phone interaction or in-person interaction
• Support members with condition education, medication reviews and connections to resources such as Home Health Aides
• Assist members with the transition from a carceral facility back to the community via Health Assessment and Care Planning
• Partner with care team (correctional facilities, community providers, internal staff) to complete care plans and warm handoff
• Improve health and self-management of conditions
• Reduce inappropriate emergency department utilization, preventable hospital readmissions, and reduction in recidivism
• Provide member education on Medicaid benefits, treatment options, and comprehensive services
• May participate in community events related to scope of work
• Meet NCQA Population Health Management Standards
• Meet state-specific contractual requirements related to the delivery of care management

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in

• Bachelor's degree or greater
• 4+ years of experience directly working with individuals with special healthcare needs
• 4+ years clinical experience in a hospital, acute care, home health/hospice, direct care or case management
• Computer / typing proficiency to enter / retrieve data in electronic clinical records; experience with email, internet research, use of online calendars and other software applications
• Experience with Microsoft Excel (ability to create spreadsheets, input data entry), Microsoft Word (creating and editing documents) and Microsoft Outlook (send/receive emails)
• Access to high-speed internet from home
• Dedicated workspace from home
• Driver's License, access to reliable transportation, and the ability to travel up to 25% locally, to visit client and/or carceral sites within designated area
• Reside in Washington

Candidates are required to pass a drug test before beginning employment

• If you are located in Washington, preferably in the Seattle, Spokane, and/or surrounding areas, you will have the flexibility to work remotely* as you take on some tough challenges

Current, unrestricted RN license in Washington or Current, licensed behavioral health clinician (LICSW, LMHC, LMHCA, LMFTA, Certified or Licensed agency affiliated counselor)

• Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc
• In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements)
• No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives

The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment