• We're looking for an experienced, quality-focused Warehouse Supervisor to oversee the day-to-day operations of our DTC fragrance fulfillment center
• In this role, you'll ensure that every order-no matter how small or large-is picked, packed, and shipped with the same level of care and craft that goes into our fragrances themselves
• You'll lead a small, agile warehouse team, maintain inventory accuracy, uphold shipping standards, and help create a fulfillment experience that reflects our brand's commitment to beauty, quality, and customer delight
• From peak seasons to product launches, you'll be the go-to for getting things out the door efficiently and beautifully
• Fulfillment & Order Management
• Supervise daily order fulfillment: picking, packing, labeling, and shipping
• Ensure packaging standards align with brand quality-presentation matters as much as speed
• Monitor order queues, SLAs, and shipping cutoffs to meet daily performance targets
• Resolve issues related to incorrect, damaged, or delayed orders with urgency and care
• Team Leadership
• Train, schedule, and manage warehouse material handlers; oversee task delegation and productivity
• Foster a safe, positive, and accountable team culture
• Provide feedback and coaching to ensure quality and consistency in fulfillment practices
• Inventory Management
• Conduct regular cycle counts, reconcile discrepancies, and ensure accurate stock levels in collaboration with Inventory Control
• Maintain organization and cleanliness of the warehouse to prevent errors and improve efficiency
• Support receiving of inbound product shipments, checking for damage and accuracy
• Support processing of outbound shipments, ensuring completeness and accuracy with paperwork, quantities
• Process Improvement & Safety
• Identify and implement ways to streamline workflows without compromising quality
• Enforce health, safety, and cleanliness standards in accordance with company policy and OSHA guidelines
• Collaborate with operations and customer experience teams to continuously improve fulfillment and returns processes
• Scentbird: The easiest way for fragrance lovers to discover, try, and buy their favorite scented products without a commitment

Deck of Scarlet: Deck of Scarlet is on a mission to break the clean category, redefining what clean fragrances should smell like

• You take pride in precision, knowing that the smallest packaging detail can make the biggest customer impression
• You're steady under pressure, especially during peak seasons or fast-paced launch periods
• You're hands-on and solutions-oriented, always willing to step in, fix a problem, or improve a process
• You lead with care and accountability, bringing out the best in your team while maintaining high standards
• You're organized and calm, keeping things running smoothly even when the unexpected happens
• You think like a customer, and you treat every outgoing box like it's a gift someone's been waiting for
• You're proud of clean, efficient, and beautiful operations, and you know that brand magic often starts in the warehouse
• You bring a positive attitude and a strong work ethic, and you show up ready to make each day run better than the last
• 3-5+ years of experience in warehouse, fulfillment, or logistics-preferably in DTC ecommerce or consumer goods
• Previous experience supervising or leading warehouse teams
• Familiarity with SNAPFulfil warehouse management systems (WMS) NetSuite (ERP) and ecommerce platforms (e.g
• Shopify, ShipStation, NetSuite, etc.)
• Strong organizational and problem-solving skills
• High attention to detail and commitment to quality, especially in product presentation and packaging
• Ability to lift 40-50 lbs and work on your feet throughout the day

Passion for premium consumer products, with a genuine interest in fragrance, beauty, or lifestyle brands

• Competitive base compensation
• Bonus program
• Paid Time Off
• Wellness Days
• 401k with Company Match
• Medical, Dental and Vision Benefits
• Flexible Spending Accounts, as well as Dependent Care Flexible Spending Accounts
• Complimentary Scentbird Membership

A fun, creative and energetic work environment